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Deal with customer concerns, complaints and dissatisfactions

Manage the optical clinic

Provide a spectacle repair and adjustment service

Deploy optical practice/store resources to meet identified requirements

Provide a spectacle collection service

Process optical prescriptions and order optical products

Supervise the contact lens service

Provide a contact lens collection service

Determine frame and spectacle lens measurements

Determine facial, frame and spectacle lens measurements

Contribute to the record keeping of the optical practice/store

Select and sell optical products to meet customer needs

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The four brands which make up the Workforce Development Trust group deliver workforce solutions that meet the unique needs of different sectors, whilst being united by our core values and charitable aims.