Workforce threat preparedness: building resilience across your organisation
Prepare your workforce for today’s evolving threat landscape
In a rapidly changing world, threats – from terrorism and civil emergencies to operational disruption and unpredictable incidents – can arise without warning. Building workforce resilience is essential for organisations that serve the public, support front-line operations or manage busy environments. Effective preparedness empowers people and teams to recognise risk, respond confidently, and protect people, property and reputation when it matters most.
What is threat awareness training and why is it needed
Threat awareness training builds the practical skills and situational readiness teams need to:
- Recognise potential risks, vulnerabilities and suspicious behaviour
- Apply emergency procedures safely and confidently
- Protect people, assets and organisational operations
- Strengthen organisational resilience and continuity
These skills support confident decision-making in real situations – when it matters most.
Across sectors including healthcare and public services, hospitality, retail, events, and property and facilities management, a trained and prepared workforce increases safety, builds public confidence and strengthens operational capability.
Our Threat Awareness eLearning programmes equip staff at all levels with the knowledge and confidence to act when a threat arises. Each AI-powered, scenario-led module focuses on practical application and structured awareness, supporting resilience in everyday operations.
- Threat Awareness for Healthcare Staff
- Threat Awareness for Hospitality Staff
- Threat Awareness for Retail Staff
- Threat Awareness for Small Venues
- Threat Awareness for Large Venues
- Threat Awareness for Properties and Facilities
- Bespoke training tailored to your organisation – incorporating your layouts and branded environments
These concise modules are designed to fit busy schedules and shift patterns, with role-relevant learning completed in around 20 minutes.
Core features and benefits
- Real-world practical scenarios: Practical, scenario-driven content rooted in everyday operational contexts.
- Flexible and accessible: Online learning that fits around your organisation’s hours and demands.
- Certificate on completion: Clear evidence to support governance, audits and inspection.
- Scalable, cost-effective packages: Training for individual teams through to large, multi-site workforces, with volume discounts available.
Our threat awareness content is developed in collaboration with subject-matter experts at The Workforce Development Trust, informed by deep experience in professional security and counter-terrorism, and built on the principle that everyone has a role to play in public safety.
Embedding resilience into everyday practice
Threat awareness is not about creating fear; it’s about building confidence and consistent preparedness across the workforce. Embedded into daily routines, it strengthens organisational resilience and supports calm, decisive action when incidents occur.
Martyn’s Law (the Terrorism (Protection of Premises) Act 2025) is expected to shape future UK public safety standards. While statutory training guidance has yet to be published, the current threat landscape and the principles behind the legislation point clearly to the need for consistent, sector-specific threat awareness training.
Preparing staff to recognise risk, understand their role and act decisively is essential to strengthening everyday practice and organisational preparedness – and will support future compliance training.
Who should take this training?
These programmes are designed for:
• Frontline staff in healthcare, retail, hospitality and customer-facing services
• Operational and facilities teams responsible for public environments
• Managers and supervisors who support incident response
• Multi-site workforces requiring consistent training delivery
Whether your organisation serves patients, guests, customers, visitors or the wider public, threat awareness empowers everyone to play a role in safety and resilience.
Ready to strengthen your workforce’s preparedness?
Choose the course that matches your sector:
Training large or multi-site teams?
We offer flexible organisational packages and bespoke builds to meet your needs.
Get in touch to discuss your requirements and speak to an expert.
Supporting resources
You may also find value in our insights on building resilience across teams and sectors, including webinars and practical guidance on workforce preparedness.
The Workforce Development Trust is the guardian of the National Occupational Standards for Resilience and Emergencies and has a strong heritage across healthcare, the visitor economy and the protective services through our specialist brands.
Catch up on our webinar: Resilience in Action: Preparing your workforce for the threats of today.
Contact us
Get in touch to find out more about how we can help you prepare your workforce.