Quality Assurance and Compliance Manager

About the job

iCQ Awards

iCQ Awards are a regulated awarding organisation, delivering over 200 regulated qualifications, an end-point assessment (EPA) organisation for over 40 apprenticeship standards and providing integrated assessment and funding software solutions. We work across over 20 business sectors, delivering skills development to a growing number of organisations, including some large household names.

The Workforce Development Trust

The Workforce Development Trust is a not-for-profit organisation that provides services that support employers to develop skilled, sustainable, and efficient workforces in the UK and abroad. We operate via our collective of four brands; Skills for Health, Skills for Justice, SFJ Awards, People 1st International and ICQ Awards, which deliver specialist, targeted skills interventions to support a variety of frontline public services.

Job summary

The post holder will plan and deliver the risk-based approach for the monitoring of qualification and apprenticeship assessments, in line with iCQ Awards requirements.

The post holder will coordinate the team of Quality and Compliance Officers maintaining effective relationships with Centres, Consultants and other internal teams to ensure the smooth operation and good customer service of the Quality Assurance and Compliance function.

The Quality Assurance and Compliance Manager will support The Head of Quality and Compliance to ensure the achievement of the operational objectives that support iCQ Awards strategic priorities.

Key responsibilities

• Daily co-ordination of resources to ensure the efficient handling of quality and compliance across apprenticeship assessment, qualifications and non-regulated provision.
• Meeting deadlines in line with agreed ways of working.
• Assigning, monitoring and performance managing the work of Consultants.
• Supporting the recruitment and onboarding of Consultants as required.
• Ensuring up to date CPD records and conflict of interest records for Consultants is maintained.
• Ensuring apprenticeship assessments take place in line with iCQ Awards policies and procedures.
• Ensuring the quality assurance of qualification Centres, in line with iCQ Awards published Centre Assessment Standards Scrutiny (‘CASS’) approach.
• Processing and onboarding Centre and Qualification approval applications.

See the full list of responsibilities in the job description linked below.

Bristol office with hybrid working available.

Salary: £46,000 per annum. Full time (37.5 hrs) permanent role.

Download the full JD here and our job pack here.

Benefits

• Generous annual leave entitlement of up to 25 days per year with additional days’ leave awarded for each continuous year of service up to a maximum of 28 days, plus eight public holidays and a potential Christmas closure.
• The WDT also provides enhanced maternity, paternity and sickness leaves, alongside this we provide bereavement leave and carers leave.
• Health and wellbeing benefits, which include access to our mental health first aiders, a confidential employee assistance programme, free eye tests and payment for an annual flu jab.
• Pension scheme with a minimum contribution of 4% to a maximum contribution of 6%, matched by the company, along with death in service coverage at three times annual salary.
• Flexible employee benefits, including a portal providing hundreds of discounts, including a cycle to work scheme which is available upon successful completion of probation period, as well as a dress for your day approach to working.
• Frequent organisational development days and departmental training budgets.
• Payroll giving, this is a tax-free way to donate to any charity, good cause or place of worship.

The Workforce Development Trust is an equal opportunity employer and welcomes everyone.

We strongly encourage people of all gender, religion, ethnic backgrounds, sexual orientation, and individuals with disabilities to apply.

If you need any reasonable adjustments at any point, please let us know. In your application, please feel free to advise on your pronouns, for example she/her, he/him, they/them etc.

How to apply

Thank you for your interest in applying. Please click Apply Now to apply for this role. If your application is progressed, a member of the team will be in touch.