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Monitor and solve customer service problems

Develop customer relationships

Develop a customer-focused organisation

Manage customer service

Deal with customers

Induct volunteers

Represent one’s own agency at other agencies’ meetings

Lead meetings to achieve objectives

Present information to courts and formal hearings

Report to external agencies about volunteering activities

Follow your organisation’s disciplinary and grievance procedures

Change job roles and handle redundancy

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The four brands which make up the Workforce Development Trust group deliver workforce solutions that meet the unique needs of different sectors, whilst being united by our core values and charitable aims.