Our focus

Healthcare

A skilled, adaptable workforce is the backbone of high-quality healthcare. At The Workforce Development Trust, we’re proud to support the sector through two of our leading brands: Skills for Health and iCQ Awards.

Skills for Health is the sector’s trusted partner for workforce planning, training design, and skills development – helping healthcare organisations build capacity, improve outcomes, and meet evolving service demands.

Complementing this, iCQ Awards provides regulated qualifications and end-point assessments that ensure healthcare professionals are equipped with the knowledge, skills, and confidence to deliver exceptional care.

Justice and protective services

A resilient justice system depends on a workforce that’s skilled, confident, and prepared to meet complex challenges. At The Workforce Development Trust, we support this vital sector through two key brands: Skills for Justice and SFJ Awards.

Skills for Justice works closely with employers across policing, fire and rescue, prisons, probation, and legal services to deliver workforce planning, training design, and sector-specific development strategies. SFJ Awards complements this by offering regulated qualifications and end-point assessments that ensure professionals across justice and community safety are equipped with the knowledge and competencies required to perform their roles to the highest standards.

Retail, hospitality travel and tourism

In industries where people are at the heart of every interaction – such as retail, hospitality, travel, and customer service – developing the right skills is key to delivering exceptional experiences. At The Workforce Development Trust, we support these dynamic sectors through People 1st International and iCQ Awards.

People 1st International brings deep industry insight and practical workforce solutions to employers, helping them attract, retain, and develop talent in fast-paced, customer-facing environments. From skills audits to training design, we help businesses build teams that are confident, capable, and ready to thrive.

iCQ Awards complements this by offering flexible, regulated qualifications and end-point assessments that reflect real-world roles and responsibilities, ensuring learners gain the skills employers truly value.

Civil contingencies and national resilience

In an increasingly complex and uncertain world, resilience is a necessity. Drawing on our experience across multiple sectors, we support organisations enhance their ability to anticipate, respond to, and recover from disruption.

As guardians of the National Occupational Standards for Resilience and Emergencies we understand better than anyone the skills and capabilities needed for effective civil contingencies, emergency planning, and national resilience.

Through our SFJ Awards brand, we also offer a range of regulated qualifications in security, resilience, and emergency response – ensuring individuals and teams are equipped with the critical skills needed to protect communities and maintain continuity in the face of evolving threats.